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MSI laptop stuck on a blue screen

An MSI laptop showing the Windows blue screen was opened on the bench. The photos show the heatsink and fans lifted out, the memory and drive checked, and the machine cleaned before it was tested until it booted normally.

Type of premises
Other premises

The problem

A laptop that drops into the blue screen cannot be used at all, and the cause is usually inside: memory, storage or heat.

What we did

  • Opened and the cooling assembly removed for access
  • Cooling assembly, connectors and drive checked
  • Fans and heatsink cleaned
  • Tested after reassembly until it booted normally
  • Photo 1 of MSI laptop stuck on a blue screen
  • Photo 2 of MSI laptop stuck on a blue screen
  • Photo 3 of MSI laptop stuck on a blue screen

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